New Albany City Phone Directory
The New Albany phone directory covers city government offices, Floyd County court contacts, and public records access in southern Indiana. New Albany is the county seat of Floyd County and has a population over 37,000. It sits on the Ohio River directly across from Louisville, Kentucky. The main city phone number is 812-948-5333 and city hall is at 311 Hauss Square, New Albany, IN 47150. This page lists the key New Albany phone directory contacts and shows you how to search court cases, check licenses, and get public records through state and county systems.
New Albany Quick Facts
New Albany City Government Phone Directory
New Albany city hall is at 311 Hauss Square, New Albany, IN 47150. Call the New Albany phone directory at 812-948-5333 for the main phone line. The front desk can route your phone call to any department. The City of New Albany website lists departments, direct phone numbers, and office hours. Most offices run Monday through Friday on a standard schedule.
The Clerk-Treasurer's office handles city finances, official records, and serves as clerk for the City Council. Meeting minutes, ordinances, resolutions, and budget documents are all on file. If you need copies of any city document, this office is the starting point. Under IC 5-14-3-3, any person can inspect and copy public records during regular business hours. The Clerk-Treasurer can direct you to the right file or the right department if your request is more specific.
New Albany also runs departments for planning and zoning, building permits, code enforcement, parks and recreation, and public works. Each has its own contact info on New Albany site. The phone directory for New Albany city offices has expanded as New Albany has added services and staff over the years. If you reach voicemail, leave a message and expect a call back within one business day.
New Albany Police Phone Directory
The New Albany Police Department non-emergency line is 812-944-6411. Call for report follow-ups, records requests, and general questions. Dial 911 for any active emergency in New Albany.
Police records are public under Indiana law. Incident reports, crash data, and arrest logs are generally available to anyone who asks. IC 5-14-3-6 requires agencies to respond to phone and in-person requests within 24 hours. Written requests get a seven-day window. Call the non-emergency phone number and ask for the records section. They can tell you what is available and how much copies cost. Some records are exempt from public access, including active investigations, juvenile files, and certain victim details.
If the New Albany police deny a records request you believe should be granted, the Indiana Public Access Counselor can review your complaint. That office is at 317-234-0906 or toll-free at 1-800-228-6013. The service costs nothing and is open to any person in the state.
New Albany Phone Directory
New Albany is the county seat of Floyd County. All county offices are in town. The Floyd County Clerk handles court filings, case records, marriage licenses, and election administration. The Floyd County Courthouse is at 311 Hauss Square, New Albany, IN 47150, right next to city hall. Court records for civil, criminal, family, probate, and small claims cases all go through the New Albany clerk's office.
The Floyd County Recorder manages property records. Deeds, mortgages, liens, and plat maps are on file there. The Floyd County Assessor handles property valuations and tax assessments. All three offices keep weekday hours and accept walk-in requests. Because New Albany is the county seat, you can take care of most county business without leaving the city. That is a real benefit compared to cities that have to send New Albany residents to a county seat miles away.
The Floyd County Auditor handles property tax billing and financial records. Call city hall at 812-948-5333 and they can provide you with direct phone numbers for any Floyd County office in the building.
Note: Floyd County does not have a dedicated page on this site, but all county-level records for New Albany go through the New Albany offices at the Floyd County Courthouse in town.
Search New Albany Court Records
The MyCase portal is the free tool for searching court records in New Albany and across all of Indiana. Search by case number, party name, citation, or attorney name. Results show case type, status, parties, hearing dates, and some documents as PDFs. No account needed.
MyCase covers Floyd County circuit and superior courts along with every other court in the state. Use an asterisk for partial name matches. The sounds-like option catches alternate spellings. Results cap at 1,000 per search, so narrow your terms if you get too many hits. Some documents are marked "Not Available Online" and those must be picked up from the Floyd County Clerk in person. Juvenile records, expunged cases, and protection orders do not appear in public search results.
State Phone Directory Tools for New Albany
The Indiana state employee directory lets you search for state workers by name, agency, or phone number. Results show name, agency, phone, email, and office. State employees who work in the southern Indiana region may appear in results. The state switchboard at 317-232-1000 can also route calls to any agency that covers the New Albany area.
The Professional Licensing Agency runs a free license check across more than 40 boards. Verify doctors, nurses, contractors, real estate agents, plumbers, and other licensed workers in New Albany by name or license number. This acts as a phone directory for licensed professionals across the state. The PLA office answers at 317-232-2960 for specific license questions.
New Albany BMV and Voter Phone Directory
The Indiana BMV serves New Albany through local branch offices. The statewide BMV line is 888-692-6841. Call to check license status, find branch locations, and make payments over the phone. A free Viewable Driver Record is available online. The Official Driver Record costs $4. Live reps take calls Monday through Friday, 8 AM to 6 PM.
Voter registration for New Albany goes through Floyd County. The Indiana Voters Portal lets you check your status, find your polling place, view sample ballots, and request an absentee ballot. You must be a U.S. citizen and at least 18 by election day. Registration closes 29 days before any election. The Floyd County Clerk handles local voter questions in New Albany.
The Secretary of State business search is the official tool for looking up businesses registered in New Albany. Search by name, ID, or registered agent. Results show entity status, type, and address. It covers LLCs, corporations, and nonprofits. The search is free and open to anyone.
Public Records in New Albany
Indiana's Access to Public Records Act, IC 5-14-3, sets the rules for every records request in New Albany. Any person can inspect and copy public records during regular business hours. No charge to view a record at the New Albany office. Agencies may charge for copies, but the fee has to stay at the actual cost. IC 5-14-3-8 spells out the fee limits. Phone directory data, court files, city documents, and county records are all covered by this law.
Some records are exempt. Juvenile files, active law enforcement investigations, mental health records, and adoption files stay sealed. But the great majority of what people look for through the New Albany phone directory system is available. Property records, court data, business filings, and government contacts are open. If a New Albany or Floyd County office turns you down on a record that should be public, call the State Public Access Counselor at 317-234-0906. They review complaints and issue advisory opinions free of charge.
- In-person and phone requests: 24-hour response
- Written requests: 7 business days
- Viewing at the office: free
- Copies: actual cost only
- Complaints: 1-800-228-6013 toll-free
Nearby City Phone Directories
New Albany is part of the Louisville metro area on the Indiana side. Several nearby cities in southern Indiana have their own phone directory pages with local contacts and records info.
Each page has city hall numbers, county clerk contacts, and links to the same state search tools available in the New Albany area.